6 brilliant things people with emotional intelligence do under pressure

6 brilliant things people with emotional intelligence do under pressure6 brilliant things people with emotional intelligence do under pressureIn 2016, the World Economic Forum released its fascinatingFuture of Jobs Report, where they asked chief philanthropisch resources officers from global companieswhat they sawas the top 10job skillsrequired forworkers to thriveby 2020.One skill projected for success in 2020 that didnt even crack the top 10 list in 2015 was - you guessed it - emotional intelligence.According to many experts in the field, emotional intelligence has become an important predictor of job success for nearly two decades, even surpassing technical ability.In one bedrngniseworthyCareerBuilder surveyof mora than 2,600 U.S. hiring managers and human resources professionals, it was found that fifty-nine percent of employers would not hire someone who has a high IQ but low emotional intelligence.In fact, 75 percent of survey respondents said theyre more likely to promote som eone with high emotional intelligenceover someone with high IQ.Companies are placing a high value on workers with emotional intelligence for several reasons.In my own studies and observations over the years as a leadership coach, here are six that really stand out.1. People with emotional intelligence respond rather than reactSo often we react and get defensive when faced with an emotionally charged situation or a difficult co-worker or client. In high-EQ people, once they get a handle on the root cause of a negative emotion (whats pushing their buttons), they typically respond with a more patient, keep calm approach. Theyll process a situation about to go south, get perspective, listen with without judgment, and hold back from reacting head on.2. People with emotional intelligence show up with their real selvesA common tendency for people at work is to put on a mask that hides who they truly are when faced with difficult people or situations. An emotionally-intelligent worker or le ader shows up with integrity and her best and most authentic self shell face those difficult people and situations with unfettered, emotional honesty and transparency.3. People with emotional intelligence think before they speakTheres a nifty conversational technique called the six second pause, used by people with emotional intelligence to gather their thoughts before they speak. Why six seconds? The chemicals of emotion inside our brains and bodies usually last about six seconds. During a heated exchange, if we can pause for a short moment, the flood of chemicals being produced slows down. When you are frustrated or upset, before you say something harsh, this precious pause helps you to quickly assess the costs and benefits of your actions and make more careful choices.4. People with emotional intelligence handle tough situations betterTake an unhappy customer or a disgruntled coworker, for example. A high level of EQ in a colleague or manager will show up by staying calm and posi tive during tough conversations it also shows up with firmness and boundaries to set limits on people during spiraling disagreements and unhealthy conflict.5. People with emotional intelligence practice self-controlPsychologist and best-selling author Daniel Goleman says this about people with self-controlReasonable peoplethe ones who maintain control over their emotionsare the people who can sustain safe, fair environments. In ansicht settings, drama is very low and productivity is very high. Top performers flock to these organizations and are not apt to leave them.Self-control is a learned skill to help you be more present, calmer, and focused during times of high stress. Its a necessary emotional skill with long-term payoff.6. People with emotional intelligence look at the whole pictureBecause they operate with a high degree of self-awareness, theyre able to see both sides of an issue and tap into their feelings and those of others to choose a different, and better, outcome. Quot ing Daniel Goleman again, he says this about self-awarenessIf you dont have self-awareness, if you are not able to manage your distressing emotions, if you cant have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far.Originally published onInc.com.6 brilliant things people with emotional intelligence do under pressureIn 2016, the World Economic Forum released its fascinatingFuture of Jobs Report, where they asked chief human resources officers from global companieswhat they sawas the top 10job skillsrequired forworkers to thriveby 2020.One skill projected for success in 2020 that didnt even crack the top 10 list in 2015 was - you guessed it - emotional intelligence.Follow Ladders on FlipboardFollow Ladders magazines on Flipboard covering Happiness, Productivity, Job Satisfaction, Neuroscience, and moreAccording to many experts in the field, emotional intelligence has become an important predictor of job success for nearly t wo decades, even surpassing technical ability.In one noteworthyCareerBuilder surveyof more than 2,600 U.S. hiring managers and human resources professionals, it was found that fifty-nine percent of employers would not hire someone who has a high IQ but low emotional intelligence.In fact, 75 percent of survey respondents said theyre more likely to promote someone with high emotional intelligenceover someone with high IQ.Companies are placing a high value on workers with emotional intelligence for several reasons.In my own studies and observations over the years as a leadership coach, here are six that really stand out.1. People with emotional intelligence respond rather than reactSo often we react and get defensive when faced with an emotionally charged situation or a difficult co-worker or client. In high-EQ people, once they get a handle on the root cause of a negative emotion (whats pushing their buttons), they typically respond with a more patient, keep calm approach. Theyll proc ess a situation about to go south, get perspective, listen with without judgment, and hold back from reacting head on.2. People with emotional intelligence show up with their real selvesA common tendency for people at work is to put on a mask that hides who they truly are when faced with difficult people or situations. An emotionally-intelligent worker or leader shows up with integrity and her best and most authentic self shell face those difficult people and situations with unfettered, emotional honesty and transparency.3. People with emotional intelligence think before they speakTheres a nifty conversational technique called the six second pause, used by people with emotional intelligence to gather their thoughts before they speak. Why six seconds? The chemicals of emotion inside our brains and bodies usually last about six seconds. During a heated exchange, if we can pause for a short moment, the flood of chemicals being produced slows down. When you are frustrated or upset, befo re you say something harsh, this precious pause helps you to quickly assess the costs and benefits of your actions and make more careful choices.4. People with emotional intelligence handle tough situations betterTake an unhappy customer or a disgruntled coworker, for example. A high level of EQ in a colleague or manager will show up by staying calm and positive during tough conversations it also shows up with firmness and boundaries to set limits on people during spiraling disagreements and unhealthy conflict.5. People with emotional intelligence practice self-controlPsychologist and best-selling author Daniel Goleman says this about people with self-controlReasonable peoplethe ones who maintain control over their emotionsare the people who can sustain safe, fair environments. In these settings, drama is very low and productivity is very high. Top performers flock to these organizations and are not apt to leave them.Self-control is a learned skill to help you be more present, calme r, and focused during times of high stress. Its a necessary emotional skill with long-term payoff.6. People with emotional intelligence look at the whole pictureBecause they operate with a high degree of self-awareness, theyre able to see both sides of an issue and tap into their feelings and those of others to choose a different, and better, outcome. Quoting Daniel Goleman again, he says this about self-awarenessIf you dont have self-awareness, if you are not able to manage your distressing emotions, if you cant have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far.Originally published onInc.com.You might also enjoyNew neuroscience reveals 4 rituals that will make you happyStrangers know your social class in the first seven words you say, study finds10 lessons from Benjamin Franklins daily schedule that will double your productivityThe worst mistakes you can make in an interview, according to 12 CEOs10 habits of mentally strong people